Austin E-Ride Rebate
Get up to $600 back on a new e-bike or scooter. Up to $1,300 if you're on Austin Energy's Customer Assistance Program.
Austin Energy pays it by check after you buy. Here's how to claim it, plus the spec sheet you'll need for your ride.
Austin Energy E-Ride dealerHow much you get back
The rebate is based on the purchase price of the vehicle including sales tax.
Standard rebate
| Price (incl. tax) | Rebate |
|---|---|
| Under $500 | Not eligible |
| $500 – $999 | $200 |
| $1,000 – $1,999 | $400 |
| $2,000 and up | $600 |
CAP customers
| Price (incl. tax) | Rebate |
|---|---|
| Under $500 | Not eligible |
| $500 – $999 | $300 |
| $1,000 – $1,999 | $700 |
| $2,000 and up | $1,300 |
CAP is the City of Austin Utilities Customer Assistance Program.
Business fleets (5–25 vehicles)
| Price (incl. tax) | Per vehicle |
|---|---|
| $500 – $999 | $400 |
| $1,000 – $1,999 | $600 |
| Over $2,000 | $800 |
Fleet rebates have extra requirements. See the FAQ below.
Tip: a price that lands just under a tier line (for example $1,849 + tax = about $2,002) can bump you into the next tier. Ask us to run the numbers before you buy.
Who qualifies
- You get your electricity from Austin Energy. The check is mailed to the Austin Energy account holder.
- You buy a new vehicle (no used vehicles) from a participating dealership, like us.
- It's an electric two- or three-wheel vehicle: e-bike, e-scooter, moped, or motorcycle.
- You apply within 60 days of purchase.
- Up to 3 rebates per customer per fiscal year (Oct 1 – Sept 30). Fleet purchases don't count toward this limit.
What you'll need
The application has to be finished in one sitting (it times out after an hour of inactivity and can't be saved), so have these ready first:
Your paid invoice
Must show Electric Surf Co as the dealer, the full cost of the vehicle, and a paid status. Lost it? Email or call us and we'll resend it.
The manufacturer spec sheet
Austin Energy uses it to confirm the vehicle has a motor and battery. Find yours below and save it as a PDF.
Your Austin Energy account number
From your City of Austin Utilities bill, plus the service address house number and ZIP.
Frame / serial number
Usually stamped on the frame or on a sticker under the bottom bracket. We can help you find it.
Accepted upload formats: PDF, DOC/DOCX, JPG, or ZIP. A clear phone photo of your invoice is fine.
Step by step
-
Buy your new ride from Electric Surf Co
Test ride at the shop, pick your vehicle, and keep your paid invoice. Your 60-day clock starts on the purchase date.
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Download your spec sheet
Find your model in the spec sheet list and save it as a PDF. If the link is a web page instead of a PDF, use your browser's Print → Save as PDF.
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Start the online application
Go to Austin Energy's E-Ride rebate application. Enter your account number, house number, and ZIP, then your contact information.
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Enter your vehicle details
Quantity 1 per vehicle (use "+" to add another) Cost The vehicle price plus tax as shown on your invoice, including any bolt-on accessories we installed (see FAQ) Type The matching type, such as E-Bike: Two-Wheel or Scooter Manufacturer The brand, such as Aventon, SUPER73, or Zooz Model The model name exactly as it appears on your invoice VIN / serial From the frame or bottom-bracket sticker Dealership Electric Surf Co Confirm the rebate amount shown at the bottom of the form.
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Upload documents and submit
Upload your paid invoice and the spec sheet, accept the terms, review, and submit. Write down your enrollment (confirmation) number.
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Get your check
Austin Energy mails a check to the account holder, typically 6–8 weeks after approval. Track it anytime on the status page using your enrollment number and utility account number.
Spec sheets for the rides we carry
These link to each manufacturer's own spec sheet or manual (PDF) where one lists the motor and battery, otherwise to the manufacturer's official spec page. Download the PDF, or save the page as a PDF, and upload it with your application. Don't see your model? Contact us and we'll send it.
FAQ
Do Onewheels, e-skateboards, or eFoils qualify?
The program covers electric two- and three-wheel vehicles (e-bikes, scooters, mopeds, motorcycles). Single-wheel boards, four-wheel skateboards, and watercraft don't fit that definition. If you're unsure about a specific vehicle, check with Austin Energy before you buy.
I rent and don't pay the electric bill. Can I still apply?
The rebate goes to the Austin Energy account holder and the check is mailed to them. Ask your landlord or the person on the account to apply or to authorize use of their account number.
Do accessories count toward the price?
Bolt-on accessories that we install on your bike when you buy it, like racks, fenders, baskets, or lights, are generally considered part of the bike. That means they can be included in the vehicle cost on your invoice, which may move you into a higher rebate tier. Austin Energy makes the final decision on what counts. Gear that isn't installed on the bike, like helmets, generally isn't included.
What if I bought online?
The purchase must be from a participating dealership, and your invoice has to show the dealer's name. Purchases from Electric Surf Co, in store or on electricsurf.com, show our name on the invoice.
How do fleet rebates work?
Businesses and organizations buying 5 to 25 vehicles can get up to $800 per vehicle. Fleet vehicles must carry Austin Energy branding (they provide it), stay in service in Austin Energy territory for at least a year, and you'll submit a short mileage and lessons-learned report at the end. Non-profits can buy from any dealer and operate outside the service territory with proof of non-profit status. Dealers can't apply on a fleet's behalf. Talk to us about fleet pricing.
Who do I contact about my application?
Austin Energy's Plug-In Austin team: (512) 494-9400 or pluginaustin@austinenergy.com. Please wait the 6–8 weeks before following up on a check. For invoices, serial numbers, or spec sheets, contact us.
Come see for yourself.
Test ride e-bikes and scooters at our South Lamar showroom and we'll help you line up your rebate.
2300 S Lamar Blvd, Suite 108, Austin, TX 78704 · (512) 501-3688 · sales@electricsurf.com
This page is a helpful guide, not part of Austin Energy's program. Austin Energy sets eligibility, amounts, and approval and may change or end the program at any time. Last checked October 28, 2026 against Austin Energy's E-Ride Rebate page (last reviewed by Austin Energy October 8, 2025). Electric Surf LLC dba Electric Surf Co.