I recently blew a spoke, tried getting some information and a replacement from Aventon. Still haven't heard back. You don't keep them in stock and your service guy is on vacation for a week. I am riding with it removed and keeping an eye on the rest daily. I did some searching online chats about what size spoke and availability and sorta have an answer but would like to get it confirmed by Aventon...did I say it has been 3 days and no response. Anyway I really love my bike but the lack of service availability and a non-existent product support structure by Aventon makes this an easy rating
