Hiboy MAX Pro is a high-performance electric scooter with 11-inch pneumatic tires for a comfortable ride. With speeds of up to 22 mph, it makes your daily commute even easier, and it's enough for 46.6 miles on a single charge!
Brakes, motherboard, throttle - all broken in 7 months
My 10 year old son saved his birthday money to purchase the Hiboy MAX Pro scooter (March 2025). 3 days after receiving the scooter the tire was flat and the right brake did not work. Hiboy initially wanted to offer me $30 reimbursement to repair it, which is a joke considering I had owned the scooter for 3 days and this is a serious safety issue. They agreed to replace the scooter but said it would take 3+ weeks to arrive even though the original scooter arrived in 3 days. We opted for a replacement and over the last 7 months this scooter has also had a brake malfunction, throttle needing repair, motherboard needing replacement, and new tires. The tires are nearly impossible to replace.
These are basically disposable scooters with a rats nest of wiring inside. I've highlighted the safety issues and manufacturing issues again and again to my customer service representative and have asked for a refund. We're within our first year of ownership and all Hiboy wants to do is send more parts. This is a horrible experience, and a significant amount of money for such a poorly crafted product.
The customer service agents are very pleasant and will send you a bunch of free inner tire tubes to hide the fact that their product is absolute garbage. DO NOT WASTE YOUR MONEY.
J
Judah Stone
Hiboy MAX Pro Electric Scooter
A
Andrew Krauss
Great buy!!!
Got one for intown rides and started using it for all my travels. Couldn’t have spent my money on a better vehicle.
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